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Note: VPN client upgrades are installed automatically from the server as needed after the initial client installation. Please note that this backup VPN connection is slower than the main VPN connection so it should only be used when the main VPN is unavailable. To utilize the backup VPN, add a second connection to your Pulse Secure client using the instructions above but substituteĪs the connection URL. This VPN has the same access as the main VPN detailed above, but may be used whenever the main VPN is not available or in a disaster recovery situation. More information on this process including sample screenshots can be found at the following site: If you still need to enroll in two-factor authentication, please visit: Backup / Disaster Recovery VPNĪ backup VPN is located at the Northwest Regional Datacenter (NWRDC).


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Windows and Macintosh VPN clients provide access to sensitive services that the iOS and Android clients do not.
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Add a VPN connection & enter as the Server Address.Install the "Pulse Secure" Apple IOS Client from the Apple App Store.**NOTE** if you have the old Junos Pulse IOS Mobile client installed, please uninstall that client before installing the "Pulse Secure" client. Install the Pulse Secure macOS client software if you are running macOS then follow these instructions: Pulse Secure Mac Instructions Mobile Clients - Tablets and Phones iOS (iPhone / iPad)
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If you are running an older version of macOS, you will need to upgrade it before installing the VPN client software. Install the Pulse Secure windows client software if you are running Windows and then follow these instructions: Pulse Secure Windows Instructions Macintosh
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Only 64-bit versions of Windows 8.1 and Windows 10 are supported.
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Desktop and Laptop Clients Windows (Including Surface Pro Tablets) **NOTE** You must have two-factor authentication enabled to use our VPN services. When setting up the URL to connect to in the Pulse Secure client, use the following URL or see the instructions below for the "Pulse Secure" mobile access. Once your VPN access has been approved, please download & install the VPN Client Software installation file that is appropriate for your operating system. If you would like to request VPN access, please open a service request at the FAU Help Desk or call 56. The VPN supports Windows 8.1 and 10 (64bit), macOS 10.14* and later, Android 7.0 or later, and Apple iOS 12 or later. The FAU VPN service allows approved faculty and staff to access certain secure on-campus resources.
